Repair tracking
Track Your Laptop Repair
Once your laptop is booked in with us, you can follow its progress online, so you don't have to keep calling to ask.
- See the current status
- No more guessing
- Questions? We're on WhatsApp
How it works
Follow your repair from drop-off to pickup
Drop off your laptop
We log it into our repair system with your details and the reported problem.
Check progress online
Open the tracking page to see where your repair is.
Get a call or message
We contact you with the diagnosis and quote, and again when it's ready.
Can't find your repair?
We'll help
If you can't find your repair, or you haven't brought your laptop in yet, message us on WhatsApp with your name, phone number and laptop model.
Our repair system is built in-house by ICT AccessPoint, the same team that builds business systems for other companies.