Laptop Data Recovery
Lost files after a crash, accidental delete, format or a laptop that won't start? We work to recover your documents, photos and projects safely.
- Diagnosis first
- Quote before work
- In-house repairs
Does this sound like your laptop?
- Laptop won't start but your files matter
- Files deleted or drive formatted by mistake
- Drive not detected, or shows as RAW
- Clicking or grinding noise from the hard drive
- Files damaged by a virus
- Laptop dropped or hit by liquid
Not sure? Message us or bring it to our office and we'll diagnose it.
What happens when you bring it in
Stop and assess
Switch the laptop off and stop using it. New data can overwrite what you want back. We assess the drive and the type of failure.
Make a safe copy
Where possible we copy the drive first and work on the copy, so your original stays untouched.
Recover
We recover what we can from logical faults such as deleted files, formats and corrupted partitions, and tell you plainly if the drive is physically damaged.
Return your files
We hand your recovered files back on a drive of your choice. Your files are treated as confidential.
Data recovery: common questions
Can deleted files really be recovered?
Often, yes, as long as the space hasn't been overwritten. That's why you should stop using the drive as soon as you notice the loss.
Should I keep switching it on to see if it works?
No. Repeatedly powering a failing drive can make things worse. Switch it off and bring it in.
Is recovery from an SSD different?
Yes. SSDs handle deleted data differently from older hard drives, and deleted files can be harder to recover. Bring it in quickly and we'll assess your chances.
Related repairs
Ready to get it fixed?
Send your laptop model and what's happening. We'll tell you what to expect before you bring it in.